Clinical Services Update

To ensure that we keep minimizing the risk of exposure to COVID-19, we are slowly reopening some of our Health Centers but the scope and scale of clinical services provided at the HIM Health Centres will still be restricted until further notice:

For the HIM Davie Health Centre:

Starting June 1, 2020 HIM Health Centre will be offering most of the services available prior to the COVID-19 pandemic. Our first priority is to keep our clients and staff safe as this pandemic continues. To do this we have made some changes in how we will be able to see you. Before coming to the clinic we ask that you call our Triage Line (604)786-9063. The number is open 5-8pm Monday to Thursday and 10am-3pm Friday and Saturday. We will ask you some questions to figure out if you need to come into the Health Centre and some questions related to COVID-19. If needed, we will then set up a time for you to talk with one of our nurses. The nurse will call you at that time and work to take care of your sexual health needs. Please be somewhere where you can have a private conversation when the nurse calls you.

If, while talking with the nurse, it is decided that you will need to come to the Health Centre, you will be booked into an appointment. To limit the number of people in the Health Centre at any one time, we ask that you arrive as close to your appointment time as possible; the space in our waiting room area is very much reduced to allow for the recommended physical distancing. The nurses will have prepared everything prior to your visit so when you arrive, come to the door, call the Triage Line (604)786-9063 and the nurse will let you in. You will be asked to sanitize your hands and if you have a mask at home we encourage you to wear it to the Health Centre (unfortunately, we will not be able to supply you with one at the Health Centre).

Please call the Triage line if you:

  • Are having any symptoms that may be STI related.
  • Have been told that you have tested positive for any STIs and need treatment.
  • Have been told that someone you have had sex with has tested positive for an STI.
  • Have had a possible exposure to HIV in the last 72 hours and would like to talk to someone about PEP (Post Exposure Prophylaxis).
  • Would like to do regular STI screening.
  • Have questions about your sexual health.
  • Need to start or continue your vaccination for Hepatitis A, Hepatitis B or HPV.
  • Need to pick-up any harm reduction supplies (i.e. condoms, lube, syringes, pipes, safer snorting kits, etc) or send an email to register@checkhimout.ca and somebody will contact you about what you need. Please put in the subject line “Harm Reduction Supplies needed”

Unfortunately, at this time, we are unable to do any Liquid Nitrogen wart treatments.

If you are one of our PreP clients and need to talk to someone about your upcoming PreP visit, please call our PreP Clinic number (604)369-3645.

For those who do need a PrEP renewal, nurses are looking into doing that over the phone and they will contact you. Find out more about how to access PrEP and PEP during COVID-19 pandemic here.

 

The HIM on the Drive Health Centre:

The HIM on the Drive Health Centre will be reopening on July 6, 2020 but with NEW opening hours. The new opening hours are Monday, Tuesday and Thursday from 5 pm to 9 pm. (last appointment will be 9 pm) by appointment ONLY and Please be aware that we are NOT able to take any walk-ins at the moment!

Because of COVID 19 we have made a few changes in how we will be able to see you at the HIM on the Drive Location

On the day itself please phone 778-708-3568 but be aware that the phone will only be answered between 4.30 pm and 9 pm!

The receptionist will ask you some questions related to a possible COVID19 exposure. We will set up a time for you (WE ARE ONLY BOOKING FOR THE SAME DAY!) to come in and talk to one of the nurses. To limit the number of people in the Health Centre at any one time, we ask that you arrive as close to your appointment time as possible; the space in our waiting room area is very much reduced to allow for the recommended physical distancing (6Ft or 2 meters). You will be asked to sanitize your hands and if you have a mask at home we encourage you to wear it to the clinic (unfortunately, we will not be able to supply you with one at the clinic).

The receptionist will hand you a clipboard with a few forms to fill out before you will speak to the nurse.

 

HIM Health Centres in the Fraser Health Region:

Currently we are NOT accepting any appointments or walk-ins for the HIM Health Centres in the Fraser Health Region (Surrey, Abbotsford and New Westminster).

If you need to be seen urgently (e.g. have STI symptoms or require treatment) please call the Fraser Health Central Booking Line to access a sexual health appointment at 604-476-7087. The nurse will ask you a few questions and if needed set up a time and location for you to come in and get tested.

 

Other important information:

All Health Centres are cleaned and disinfected regularly as per guidelines from WorkSafeBC and the BC Center for Disease Control.

At the HIM Health Centres we are NOT able to test you for the COVID-19 Virus. The BC Ministry of Health has developed a Self-Assessment Tool which will help you determine if you need further assessment or testing. Also check the Additional Resources section for more information on COVID-19 testing and support.

If you are coughing, feeling feverish or have difficulty breathing we ask you to call 8-1-1 (HealthLink BC), contact your family doctor, or contact an Urgent Care Center for advice but please don’t come to the HIM Health Centres. The new REACH URGENT CARE Centre is not listed in the provided link but this is how to get in touch with them: REACH Urgent Care Centre (1145 Commercial Drive) can be reached at: 604-216-3138

If you want to do your regular HIV and STI screening and don’t need to talk to a nurse, there is another option available for you by using the getcheckedonline website.  When you log in and make a profile use the code HIM. You have to answer a few questions, print of a lab requisition and go to one of the LifeLabs that are listed on the website. They will do the testing and you will get the results by email. If there is some follow up needed, one of the Public Health nurses of the BCCD will contact you to set up an appointment.